Help Centre

Frequently Asked Questions

Q. How do I log in to the platform?

After you have chosen your webinar and/or decided on a membership option, once we have received payment, you will receive an email with the login details which you can use to enjoy unrivalled video CPD.

Q. I’ve paid for a webinar, what do I do next?

You will receive an email from us confirming your login details which you must use to gain access to your webinar.

Q. How long does the training/webinars take?

Most of our webinars last between 45 minutes and 1 hour.

Q. How do I access my training record?

Once you have logged into the Learning Hub, you can access all your previous training record in the CPD Report area.

Q. Who will get access to the training?

This will be dependent on the level of membership chosen. An individual webinar will only be available to the individual who has purchased it. Similarly, both Topic and Leader memberships are only available to one user. A School membership provides full access to all webinars to an unlimited number of users.

Q. Where does the training take place?

All training takes places online, streamed via high-quality video CPD.

Q. On which devices can I access the training?

All of our training webinars have been produced and formatted so that they can be watched on any device, whether PC, laptop, tablet or mobile phone

Q. Is the training for all staff or the senior leadership team?

Our CPD is available to all staff. Some of our webinars will be more role specific than others and may not be relevant to certain positions however anybody can access our webinars if they feel they would benefit from watching.

Q. How do I find what I want?

You can easily browse, search and filter all of our webinars on our website as well as being able to sort by what new CPD we’ve recently added.

Q. How much does each webinar cost?

Each individual webinar costs £50 (exc. VAT).

Q. How many times can I watch the same webinar?

An unlimited amount of times. Once you have purchased that webinar, you can then view and return back to the webinar as many times as you want.

Q. Can I pause and return back to webinars at a later stage?

Yes. You can manage all your webinars through your Learning Hub and the My CPD area.

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